Communication Etiquette in Japanese Business Settings
At the negotiating table, Japanese corporate culture demanded a relatively specific and rigid business protocol that’s expected to be followed by both domestic business partners and foreign or expatriate partners from abroad. The communication etiquette followed the idea of tatemae, or surface communication, where the gang of businesspeople engages in pleasantries and small talk.
Another concept utilized in business meetings and at the negotiating table was those of under-communication, where the fellow Japanese business owners were generally at ease with less talk.
Tatemae also gives testimony on the aesthetic aspects of social behavior. For instance, the Japanese people often examine the external appearance and exactly how one expresses his or herself being an utmost important manifestation of that each. There can also be a ritual of exchanging pleasantries and preserving group harmony.
Remember, in Japan, there is a strong increased exposure of collectivism when the group needs are placed at a higher level of importance than those of one’s individual needs. In short, thinking about Japanese business communication etiquette is to work hard on the underlying business agenda.
Another manifestation of tatemae is those of meishi. Meishi is the exchange of business cards. Unlike in the West, by which it is really an informal process, Japan places great focus on this ritual and this act has great cultural significance as well just as one important strategic put in place Japanese business communication. Meishi allows someone to recognize the job and rank with the cardholder within an organization. It is a form of probing for status, ranking and affiliation.
The Japanese carefully examine a card for signals that will allow her or him to communicate effectively your person. The exchange is then a shorter bow, from meeting a team of employees and after completing meishi, …Read More