Technology Trends Your Small Business Needs to Use

Technology Trends Your Small Business Needs to Use

As a small business owner, one of your goals is likely to grow and expand. You want to attract customers to your business and keep them coming back for more. With the help of technology, providing for your customers, ensuring their happiness, and tracking your progress has never been easier. Here are some of the latest tech trends your small business should implement.

Voice Search Optimization

Search engine optimization has been a thing for a while now. Many businesses have optimized their websites for web searches, allowing them to rank high in the search results pages. Today, however, many consumers are using their voices to perform internet searches, and the trend is only expected to grow as more homes get smart-enabled devices.

Chatbots

Sometimes, customers have questions after you’ve closed for the day. Chatbots enable your business to run 24/7, even if you’re not there to answer a phone call. They can also handle multiple customers at once, where you can only manage one at a time. Not only that, but they can provide consistent answers (almost instantaneously), which can help to increase customer engagement and satisfaction.

VoIP Services

VoIP (Voice over Internet Protocol) is an acronym that describes digital calling over the internet. It converts your voice into a digital signal that then travels through the internet to its destination. There are many benefits of using VoIP. The services also come with features that regular landlines might not offer, such as call forwarding to smartphones or computers, international calling, call transcriptions, and call recording. You can even use the technology in conjunction with your existing landline.

Implementing the latest tech trends helps your business to continue meeting the needs of your customers and ensuring your success. If you haven’t looked into these technologies yet, now might be the …

Read More
How To Create the Perfect Home Workstation

How To Create the Perfect Home Workstation

One of the keys to working from home successfully is having a designated workspace. Whether you are new to working from home or are looking for ways to be more productive, these three tips can help you create the ideal workspace.

Invest In the Right Equipment

You can’t be productive when working from home if you are constantly worried about old equipment malfunction or trying to compensate for machinery you don’t have. Make sure you have a strong wi-fi connection. You should also have a reliable computer and printer, and it may be a good idea to research options for computer or printer service Reston VA so you know where to get help quickly if your equipment malfunctions.

Make Sure You Have Sufficient Lighting

If your workspace is tucked into the corner of your bedroom or living room, you may rely on the overhead light to see what you’re working on but you may find it more productive to invest in a desk lamp that that better illuminate your space. Having proper lighting is essential for staying productive all day.

Print a Work Schedule

You may think that stinking to a normal work schedule is silly when you’re working from home, but it is a great way to stay productive. Make sure you schedule regular breaks so you don’t get burned out. Instead of keeping mental track of your schedule, write it down or print it out and hang it on the wall of your workstation for a visible reminder.

Working from home gives you more flexibility than working at the office, but you may find it difficult to stay productive. Creating a designated workspace is one great way to increase your productivity. Use these three tips to make sure your workspace is set up to improve productivity and make …

Read More